1. MVK12.COM ships throughout the Italian territory, the EU and non-EU countries, excluding the state of Vatican City and the Republic of San Marino.
2. MVK12.COM will only deliver to the user’s home address, provided at the time of purchase.
3. For the Italian territory, delivery is generally made within 8 working days, or, if no delivery date is specified, within the timeframe estimated at the time of selecting the delivery method and, in any case, within a maximum of thirty days from the date of confirmation.
4. As regards countries of the European Union, delivery will be made in 10 working days, and in any case, within a maximum of thirty days.
5. In non-EU territories, delivery will take approximately 20 working days.
6. If delivery is not possible, the order will be sent to a holding centre. In this case, notice will be left specifying the place where the order is located and how to arrange a new delivery.
7. If you cannot be present at the place of delivery at the agreed time, please contact us again to arrange a new delivery date.
8. If the delivery cannot take place due to causes not attributable to us, we will assume that you intend to terminate the contract thirty days after the date on which the order is available for delivery.
9. As a consequence of the termination, the amounts paid shall be returned, including costs of delivery with the exclusion of any additional costs arising from the choice of a delivery method other than the ordinary method offered, without undue delay and, in any event, within 30 days from the date of termination. Transport resulting from the termination of the contract could give rise to additional costs that will be borne by the buyer.
10. Shipping costs are charged to the buyer and are made clear at the time the order is placed.